Supply chain disruption has been a key challenge across most industries in Australia, and none more so than the manufacturing sector. Parts shortages, price increases, delayed orders or unavailable products, and the fragility of our global systems have been top of mind for Australian manufacturers over the last two years.
According to a recent White House report, manufacturing, construction, retail, and wholesale trade are the industries most impacted by the pandemic-induced global supply chain disruption. Frustratingly though, many companies in Australia are experiencing record demand along with a diminished ability to supply. However, this could be your opportunity to improve customer engagement and elevate brand image to … Continue reading Strategies for enhancing customer engagement & brand image during supply chain disruption