Salesforce research across a range of business sectors has shown that customer experience is critical to business success. Customers increasingly want seamless, connected, personalised experiences with customer centricity an essential ingredient of top performing organisations.
Read More
How manufacturers can establish an effective rebate strategy
No matter your industry, customer loyalty is a critical aspect of your business. Acquiring a new customer is one thing, retaining them is another altogether.
And, as we all know from our personal experiences,
Read More
Read More
Manufacturing industry trends: how tech is powering Australia’s manufacturing evolution
Australian manufacturers have faced enormous challenges over the past 12 months, and many are reviewing and reevaluating their operations and position to create resilient foundations and robust ways of
Read More
Read More
More than a CRM: How Salesforce drives agility, relevance and profitability for manufacturers
When AMCG released new research on how Australian manufacturers can position themselves for success, adopting technology was key.
In fact, data analytics, artificial intelligence, Internet of Things,
Read More
Read More
How manufacturers can pivot their operations to get closer to their customers
Six to seven months ago companies were in shock. No one knew what was going to happen, things were shutting down, governments were enforcing new laws, new ways of living and everything was evolving. Companies
Read More
Read More
Using data to drive sales
As the Industrial Internet of Things (IIoT) becomes ubiquitous, manufacturers still need to drive business and process improvement, but will now compete on their use of connectivity to enable individualised
Read More
Read More