Through analysis of the BMS database, peer group processes and literature research it is clear that the introduction of RF technologies can increase service performance, reduce warehouse and inventory costs, improve inventory accuracy and reduce waste across the supply chain.
However there are risks, as there are with any new technology implementation. The extent to which the benefits are realised will depend on the current supply chain performance levels and organisational development. Another key driver will be the effective management of the review and change processes deployed.
* Artie Leslie is managing partner of Benchmarking Success, 0408493257, artie@benchmarkingsuccess.com.