Western Power finds solutions for Cyclone Seroja recovery


The Western Australian government has announced an additional $280,000 in funding and the installation of 35 Standalone Power Systems (SPS), to aid residents and businesses impacted by Cyclone Seroja. 

Western Power, Western Australian energy supplier, will administer $1,000 payments from July to eligible customers who were awaiting network repairs as of May 24, 2021. It will also install the SPS which will supply power to residents and businesses. 

“I want to thank Minister Johnston for listening to the concerns I have raised about the extra living costs some members of our Mid-West community have to meet, as they cope with the aftermath of Cyclone Seroja,” Geraldton MLA Lara Dalton said. 

“Their patience and fortitude is to be commended, as they wait to be reconnected to the network. I’m sure this $1,000 payment by the McGowan government in recognition of their circumstances will be appreciated.” 

SPS units combine solar and battery technology and sometimes a backup generator. They are an economic alternative to replacing poles and wires. 

Western Power has contacted customers whose properties are eligible for SPS. Generators and fuel have been provided to these customers until the SPS units are installed. 

The Western Australian government has acted quickly to ensure assistance is readily available for Cyclone Seroja recovery, Energy minister Bill Johnston said. 

“The extra 35 Standalone Power Systems will be located in Latham, Yuna and Nangetty and will be a welcome solution for regional customers who are often impacted by weather events,” Johnston said. 

“A great example of the technology’s resilience is that six SPS customers in the Mullewa region retained power during the destructive cyclone on April 11. The McGowan government fully supports Western Power’s clean, green energy initiatives to ensure secure and reliable energy supply in the regions.” 

“These payments will provide relief to some of the agricultural communities who have been impacted by Tropical Cyclone Seroja from a distance,” Agricultural Region MLC Sandra Carr said. 

“I would like to thank the Western Power crews who have been doing an excellent job rebuilding the network and including Standalone Power Systems as part of this work.” 

Supporting Western Australian manufacturing, Hybrid Systems Australia will deliver 25 of the additional units and BayWA r.e. Solar Systems will deliver 10 of the units. 

Hybrid Systems also recently launched a 16,000 square metre renewable energy manufacturing facility in Perth, the largest facility dedicated to the design and construction of SPS. 

The announcement follows the state government’s Cyclone Seroja relief packages such as waiving reconnection fees, doubling Western Power’s Extended Outage Payment to $160 and providing $4,000 in funding for individuals whose homes were severely damaged or destroyed and businesses who have suffered financial hardship. 

Since 2016, 58 SPS have been installed with increasingly positive feedback from customers in the Great Southern and Mid-West regions. 

Additionally, separate to post-cyclone approved SPS, 98 units will be installed across regional Western Australia over the next 12 to 18 months. 

For more information, visit https://www.westernpower.com.au/faults-outages/make-a-claim/cyclone-seroja-recovery-payments/.