When Ronald New opened a small workshop in suburban Melbourne in 1954, he set about providing a quality service that set the foundations for the modern company. Ronald named the company Ronson Gears – in the hope that one of his son’s would carry on the business.
Today those two boys, Gordon and Terry New, agree that his foresight was, on many levels, uncanny.
According to Managing Director, Gordon New, Ronald’s focus on quality and customer service earned the small company a reputation for innovation, which has continued on into the present.
When Gordon and Terry New took over the company’s management, they realized the importance of a global outlook – in all areas of the business – and they insist that this international focus has had the most significant impact on shaping Ronson Gears’ growth ever since.
It was this international outlook that led to Ronson Gears’ decision to invest in state-of–the-art equipment, which has been a cornerstone of the company’s success.
According to Gordon, the purchases that stand out were the Gleason 125 CNC Hobber in 1996, the first of two CNC Hofler Gear Grinders in 2002 and the Wenzel GearTec gear measuring machine in 2004.
These investments gave Ronson Gears the ability to deliver high standards of and the subsequent recognition from customers cemented their reputation as a quality gear manufacturer.
At the same time, there’s been broader recognition for the company within the industry through formal accreditation processes.
The most recent recognition happened earlier this year, when Ronson Gears was awarded accreditation to AS9100C Quality Management System Standard (Aerospace), paving the way for its expansion into new markets internationally.
According to Gordon New, the accreditation remains one of the company’s major achievements in terms of its potential benefits.
The same sustained effort that earned the company these formal accreditations is evident in Ronson’s Continual Improvement (CI) program. With the assistance of the Federal Government’s Department of Industry the company is about to commence the Supplier Continual Improvement Program (SCIP). (The program is designed to accelerate the competitiveness and raise the performance of individual Australian companies.)
The Program follows on from the company’s other CI initiatives that saw it again work with the Government. These saw the introduction of Lean Manufacturing principals as well as other strategic business initiatives. It also coincided with being awarded the “Significant Achievement Award” in 2013 as part of the Manufacturers’ Monthly Endeavour Awards.
As part of its strategic planning, Ronson Gears has recently commenced a Succession Plan which sees long standing and proven key staff joining the management team to guide the company’s future direction.