Expanding business capabilities is an exciting step for any company – including for Atlas Copco Compressors, which has opened a new facility in Kewdale, Perth, to minimise downtime for its clients.
The compressor company has been all-go since it officially opened its new facility on March 7. Going from a 200sqm facility to one that is 1000sqm means the company can fit more of its customers’ machines in the centre at any given time.
This is a fact that Atlas Copco Compressors business line manager for service Jeff Treble was excited to share with Manufacturers’ Monthly, as it means that customers who rely on their machines to be in working order nearly 24/7 are able to get parts fixed even quicker than before.
“This facility is the biggest we’ve ever had. The amount of large machines that we’ve had in this facility are more than I’ve seen in 14 years.” While previously, Atlas Copco Compressors could house one or two large machines in the old centre, it now has room for employees to move around a spacious warehouse with ample floor space for machines.
The team at Atlas Copco Compressors has always been able to go on site to fix machines and to undertake maintenance checks, but the new facility allows the company to hold more equipment in cases where it’s easier for the customer to bring a product in.
“What we’ve got here is the big equipment. By the time you fly someone to see the customer and work on the gear, it’s easier and quicker to bring it here,” said Treble. “We have the ability to work on multiple jobs at the same time.”
A celebration of expansion
To celebrate the facility’s establishment, the large service area was turned into a dining room on the eve of the official opening. This gave customers a chance to view the facility that houses their equipment during maintenance and repair.
Atlas Copco Compressors hosted a three-course meal at the new facility, with products on display for attendees to see. The following day the festivities continued with a food truck on site.
Looking the part
Treble said the appearance of the facility is important to Atlas Copco – so much so that they have gardeners on hand who maintain the lush green plants that line the building. “It gives the staff and visitors a nice view.”
The signage and logos on the building were also hand painted, which Treble said showed the importance of maintaining a clean and appealing look to the brand.
Located close to the airport, the facility is in a popular industrial area. It is just minutes from the Perth International Airport, the city centre, and other industrial hubs.
While the new facility enables customers to send in their machines for repairs, Atlas Copco Compressors still offers air compressor service technicians Australia-wide, with the team in Perth travelling to suburbs including Mirrabooka and Freemantle. Western Australia’s remote towns are also catered to with the team travelling to centres such Rockingham, Mandurah, Bunbury, Busselton and Geraldton.
Room for more growth
While the facility is already significantly larger than the previous centre, Treble said there is room for expansion on the property. “Our goal is to try to build up our work and customer base to then maybe get a rebuild facility set up at the back. There’s certainly a lot of area for growth,” he said.
The company currently works on all brands and types of technology of air compressors, blowers, vacuum pumps, gas generation equipment and air treatment equipment with technicians on hand to repair and maintain these.