Mastering the art of customer service

When a major wholesale bakery in Adelaide flagged a requirement for a customised drive chains only weeks prior to Christmas, CBC sales representative Steve Cutajar did not spare any time. Working with Diamond, he delivered the premium duplex chains before the deadline.

As a key supplier of industrial products and services to manufacturers and industrial businesses in South Australia, the CBC branch in Regency Park, Adelaide, engages closely with customers to understand their pain points.

To read the full article, click here.