Distributors fulfil an essential role in the business ecosystem and rely on comprehensive data to make the right decisions, according to Epicor Software Corporation.
However, Australian distributors face disruption from large online players like Amazon and will need to respond quickly to changing customer demands.
Epicor stated that unfortunately, many distributors may be making decisions without the full picture.
Epicor ANZ regional vice president Greg O’Loan said distributors pull data from many different sources but, if that data isn’t integrated into their enterprise resource planning (ERP) software, then they could be missing out on important information. Traditional data management solutions are no longer sufficient for distributors in today’s fast-moving environment.
To use their information to the fullest potential, distributors not only need to collect data, they will also need to use a modern business intelligence (BI) solution to gain actionable insights. With the right combination of ERP and BI solutions, it becomes possible for business leaders to understand how to reduce costs, identify new opportunities in the market, and deliver an on-demand 360-degree view of the entire company.
“Outdated systems lack the capabilities needed to provide insights that drive a business forward. As well as limiting an organisation’s reporting and decision-making capabilities, they can also prevent employees from working as productively as they could. For that reason, businesses can benefit significantly from upgrading to a modern ERP system with BI capabilities. The best way to start is to understand how big data can help,” said O’Loan.
Ther are nine ways identified by Epicor that a modern, big-data enabled ERP solution can help distributors:
1. Current data: data-driven solutions let users investigate trends for any time period; days, weeks or months.
2. Speed of reporting: modern systems shift the effort from simply running reports to the more critical activities of data analysis and business management.
3. Access to information: modern systems enable widespread and reliable access to data from any computer or mobile device.
4. Deep discovery: modern ERP systems offer flexible and granular data analysis. Users can configure any collection of data they need, and drill down for further details that support smarter business decisions.
5. Buying trends and product mix: modern systems let users identify all related products based on purchase trends, discover new sales opportunities, and correct less-successful strategies.
6. Margin enrichment: modern ERP systems let users can view margin by customer and product in a multitude of ways, so that sales strategies can be improved and better product mix decisions can be made to support growth.
7. Gross margin return on inventory investment: modern BI systems deliver improved visibility into the inventory costs of specific products versus their selling price. They also make it easier to identify and promote the sale of the most profitable items to drive revenue growth.
8. Activity-based costing for profitability: modern BI systems provide better, deeper analysis of customer and product data to identify high-cost customers, vendors, and representatives. This lets distributors manage out less-profitable customers and streamline their business.
9. Dead and slow-moving stock management: modern ERP and BI systems combine sales and purchasing activities, so users can make strategic decisions around inventory performance. This could include special promotions to recent buyers of dead or slow-moving items, or identifying opportunities for dialogue with customers who are no longer buying.