Survey reveals Australians’ job satisfaction

A new HILDA survey has revealed the level of job satisfaction among Australian workers. Satisfaction is measured in terms of job security, work flexibility, the job itself, working hours and payment.

According to the survey, just over 40 per cent of Australians report being ‘very satisfied’ with their job security and 36 per cent with their flexibility to balance work and non-work commitments. On the other hand, 26 per cent of workers report being ‘dissatisfied’ or ‘not so satisfied’ with the level of flexibility their job affords them.

Working hours and job payment attract the highest reports of dissatisfaction, according to the report.  Almost 30 per cent of workers report being dissatisfied or not so satisfied with their total pay and working hours.

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The survey also looked at the relationship between age and job satisfaction. It was found that the youngest and oldest working generations (Generation Z and Baby Boomers) are the most satisfied with their jobs, with 33 per cent reporting that they are very satisfied. Comparatively, the figure for Generation Y is 24 per cent and 28 per cent for Generation X.

As for satisfaction per occupation, workers in occupations with mid-range skills are more likely to report being very satisfied with their job overall (38 per cent). Specifically, community and personal service workers, which include childcare and aged care workers, policing and emergency services and travel and tourism workers are more likely to report higher levels of job satisfaction. Around 35 per cent of community and personal service workers report being very satisfied with their job overall and 32 per cent of clerical and administrative workers.

Workers in lower level occupations, however, are more likely to report being dissatisfied with their work overall. Around 20 per cent of labourers, machinery operators and drivers and sales workers report being not so satisfied or dissatisfied with their job.

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Regarding individual industries, Agriculture, Forestry and Fishing and Arts and Recreation Services have the highest proportion of workers that are very satisfied with their job overall (38 per cent). This is followed by ‘Other Services’ (37 per cent), which includes a broad range of personal services, religious, civic and interest group services.

The Accommodation and Food Services sector has the highest proportion of workers (26 per cent) that report being dissatisfied or not so satisfied with their job overall. Workers in this industry are typically working part-time in cafes, restaurants, takeaway food services and bars.

As for manufacturing, 3 per cent of workers report being dissatisfied, 19 per cent not so satisfied, 52 per cent satisfied and 26 per cent very satisfied.

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